We understand that you want your NIENZ as soon as possible. However, every step of the process is handles with care and with a limited stock available we want to make ensure a sustained order- and packaging process. Hence, the estimated delivery time is around 1-2 weeks: we aim to send you a track&trace within one week. If the product can be pre-ordered, the expected delivery details will be shown with the product details. But we promise you; It's worth the wait.

To ensure a simple en safe payment, the following options are available: iDeal, PayPal and Credit Card.

In the Netherlands, shipping is free. Check out the bulletpoints below for the international shipping costs: Belgium (1-2 weeks) - €4.95 Germany (1-2 weeks) - €4.95 United Kingdom (2-3 weeks) - €9.95 Ireland (2-3 weeks) - €24.95 France (2-3 weeks) - €9.95 Norway (2-3 weeks) - €19.95 Sweden (2-3 weeks) - €19 .95 Austria (2-3 weeks) - €9.95 Switzerland (2-3 weeks) - €11.95 Other countries in Europe (2-3 weeks) - €24.95 Russia (2-3 weeks) - €39.95 North America (2-3 weeks) - €39.95 Middle East (2-3 weeks) - €49.95 Africa, Asia, South America & Oceania (2-3 weeks) - €49.95 You as a customer are responsible for paying customs costs. These costs might be charged at your door. Thanks for understanding.

No. But we do need some basic personal information in order to pack and ship your order safely. If you want to have quick overview of your order, fast check-our (also in the future) then you can use the login function on the website.

Unfortunately, not yet. But feel free to reach out, we can always discuss the possibilities for your situation.

If you’re considering a return, we’re here to help. Just send us an email at nienzthebrand@gmail.com within 10 days of receiving your order. Please make sure the bag is unused and in its original packaging. Keep in mind, return shipping costs are the customer’s responsibility.